TERMS

01

Website

Our website and its services are provided on an 'as is' and 'as available' basis. We make no representations or warranties of any kind, express or implied, regarding the accuracy, completeness, reliability, or suitability of the information, content, or services offered on our platform.

We do not guarantee uninterrupted or error-free access to our website, and we reserve the right to suspend, withdraw, or modify aspects of the site without prior notice. While we strive to ensure the security and integrity of our platform, we cannot guarantee that it will be free from unauthorised access, viruses, or other potentially harmful elements

By using our website, you acknowledge and agree that your access and use are at your own risk. We disclaim all warranties, express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that our website will meet your requirements, that it will be error-free, or that defects will be corrected. Any content or materials downloaded or obtained through the use of our website is done at your own discretion and risk, and you are solely responsible for any damage to your computer system or loss of data that results from the download of such material.

We reserve the right to make changes or updates to the website at any time without notice. It is your responsibility to ensure that any information available through our website meets your specific requirements

In no event shall we be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, or use of, our website.

Your use of our website constitutes acceptance of these terms and conditions, including the 'as is' availability provision. If you do not agree with these terms, please discontinue the use of our website.

02

User Content

User Content includes, but is not limited to, text, images, comments, reviews, and any other materials that users may submit, post, or otherwise contribute to Tech Ciaga Pty Ltd. Any other information received in connection with the users’ account in addition to any personal or business information shared and made available in connection with Tech Ciaga Pty Ltd also constitutes User Content.

We do not guarantee uninterrupted or error-free access to our website, and we reserve the right to suspend, withdraw, or modify aspects of the site without prior notice. While we strive to ensure the security and integrity of our platform, we cannot guarantee that it will be free from unauthorised access, viruses, or other potentially harmful elements

By submitting User Content, you acknowledge and agree that you are solely responsible for the accuracy, completeness, and truthfulness of the information provided. Tech Ciaga Pty Ltd is not responsible for verifying the accuracy of User Content, and any reliance on such content is at your own risk.

We do not warrant that our website will meet your requirements, that it will be error-free, or that defects will be corrected. Any content or materials downloaded or obtained through the use of our website is done at your own discretion and risk, and you are solely responsible for any damage to your computer system or loss of data that results from the download of such material.

You are solely responsible for ensuring that your User Content complies with all applicable laws and regulations. This includes, but is not limited to, laws related to copyright, trademark, defamation, privacy, obscenity, and any other relevant laws. Tech Ciaga Pty Ltd reserves the right to discontinue your association with the company in cases including but not limited to copyright infringement, unethical advertising, virus-transmitting content, and impersonation.

In no event shall we be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, or use of, our website.

You agree that your User Content will not contain any material that is offensive, defamatory, harassing, threatening, or otherwise inappropriate. Tech Ciaga Pty Ltd reserves the right, but is not obligated, to remove or edit any User Content that violates this requirement, at its sole discretion.

By submitting User Content, you grant Tech Ciaga Pty Ltd a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content. This licence is granted for the purpose of operating, promoting, and improving the Website.

Furthermore, Tech Ciaga Pty Ltd reserves the right to monitor, review, and, if necessary, remove any User Content that violates these Terms. Finally, we are not under any obligation to publish or maintain any User Content.

03

Payment and Refund

Your customised or pre-decided payment plan determines the cost of the project. Please note that the project fee is subject to variation due to various factors, including but not limited to its scope, milestones, deadline, or any other unforeseen circumstances.

Therefore, the fee for services will be based on the cost estimates provided unless the work exceeds the outlined scope. Additional fees will apply for excess work beyond the specified items. Quotes are contingent on timely provision of work to meet deadlines, and a 'rush' deadline charge may be applied. Moreover, please note that Tech Ciaga Pty Ltd cannot be held liable for any errors in such rush jobs.

A non-refundable deposit of 50% of the total project cost is required in the initial stage of the project. Please note that Tech Ciaga Pty Ltd will not release any backup files at any stage without receiving the initial non-refundable 50% deposit.

The remaining balance is due upon completion of the project and before the delivery of the final project files or deployment of the website. The remaining balance is due and remains valid within 7 days of final requirements being signed off.

Tech Ciaga reserves the right to discontinue services if the client has not made payment for outstanding invoices. The client is responsible for indemnifying the company for all costs, losses (direct or indirect), and any actions causing loss or damage in connection with the rendered services.

Cancellation requests by the client will result in invoicing for work or expenses completed up to that point. Invoices are strictly due within 14 days. However, jobs spanning an extended period will be invoiced progressively. Estimates must be signed before work begins.

Invoices will be issued electronically and sent to the client's designated email address. Any disputes regarding an invoice must be communicated within 7 days of receipt. Failure to do so will be considered as an acknowledgment that the invoice is accurate.

Furthermore, written acceptance of quotes is absolutely vital, and all verbal acceptances will be confirmed in writing by Tech Ciaga to maintain the company’s official records. Please note that only with your acceptance of the quotation will our team begin working on your project, and such an acceptance also implies adherence to our terms and conditions.

Clients may request a refund for their services within 3 days of the commencement date of the project. However, the 50% amount deposited at the start remains non-refundable under all circumstances.

We accept payments via credit/debit cards, bank transfers, etc. However, details for each method are clearly communicated before the start of each project and may be elaborated upon request.

04

Indemnification

You agree to indemnify and hold Tech Ciaga Pty Ltd, its affiliates, officers, employees, and agents harmless from any claims, demands, or damages arising out of or in connection with your User Content, including but not limited to claims of infringement, defamation, or violation of rights.

You also agree to defend, indemnify, and hold Tech Ciaga Pty Ltd harmless from any third-party claims, demands, or actions alleging that your use of the services violates any applicable laws or infringes upon the rights of a third-party.

05

Limitation of Liability

To the extent permitted by applicable law, Tech Ciaga Pty Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use the services
• Any unauthorised access to or use of our servers and/or any personal information stored therein;
• Any interruption or cessation of transmission to or from the services;
• Other necessary information

06

Governing Law

These terms and conditions are governed by and constructed in accordance with the laws of the state of Victoria, Australia. Any legal action or proceeding relating to these terms or your use of www.techciaga.com.au shall be instituted in the courts of the state of Victoria, and you agree to submit to the personal jurisdiction of the courts located within Victoria for the purpose of litigating all such claims.

You further agree that the laws of the state of Victoria, without regard to principles of conflict of laws, will govern these terms and any dispute that might arise between you and Tech Ciaga Pty Ltd.

07

Termination

Tech Ciaga Pty Ltd reserves the right to terminate or suspend your access to www.techciaga.com.au at any time, without prior notice. This action may be taken in the event of a breach of these terms and conditions or if your conduct is deemed harmful to other users or detrimental to the interests of Tech Ciaga Pty Ltd.

You further agree that the laws of the state of Victoria, without regard to principles of conflict of laws, will govern these terms and any dispute that might arise between you and Tech Ciaga Pty Ltd.

Termination may occur if we reasonably believe that you have violated any provision of these terms, engaged in conduct that contravenes applicable laws or regulations, or if your actions pose a threat to the security, integrity, or reputation of our company or services. This includes, but is not limited to, engaging in illegal activities while using our website.

In addition to instances of misconduct, termination or suspension may also be implemented for operational reasons, such as technical maintenance or security considerations. In such cases, reasonable efforts will be made to provide notice, but Tech Ciaga Pty Ltd shall not be held liable for any consequences resulting from the termination or suspension of your access.

Upon termination or suspension, you are required to immediately cease using our website. If you believe that the termination or suspension was in error, you may contact us [email protected] address the matter. However, Tech Ciaga Pty Ltd's decision regarding termination or suspension shall be final.

08

Contact

You hereby acknowledge that you have read and understood, and agree to follow, these terms and conditions. In case of any further queries, please contact us at: [email protected]